Your Shipping Options
We use different carriers for our dispatches. Dispatches via our standard carrier GLS or another dispatch of our choice (eg as letter or consignment of goods) are free of carriage costs within Germany from €25 shopping basket value.
Below that the shipping costs amount to a maximum of €4.95.
Under €25 shopping cart value the shipping costs are maximally so high that the total price does not exceed €25.
The carrier DHL, COD and international shipping are associated with additional costs, which you can find in the linked list.
If the delivery of one item takes longer, we reserve the right to dispatch a partial delivery within reasonable limits.
Shipping is possible to all countries listed below. The corresponding extra costs are listed there, too. There is no VAT added for deliveries to Non-EU-countries and there has to be paid duty additionally which is listed, too.
Customs duties thereby incurred and importation VAT of concerning countries are to be paid by the customer only.
Please note that all charges involving foreign bank transfers are to be paid by the customer. Foreign bank transfers without prior notice are also charged to the payee! Therefore most suitable are SEPA money transfers, fees thereby incurred are maximal to the amount of national fees.
Please complain about visible damages in transit at the transport company immediately if possible, and contact us. You can find the options for contacting in the contact or the imprint section.
Please be aware that failing to make a complaint or to contact us will have no effect on your guarantee rights. However, it will help us to make our own claim against the carrier.
DHL: Domestic shipping is via DHL to Packstationen (self-collection automat operated by Deutsche Post) available.
The shipping weight into some countries may not exceed 20 kg or even 15 kg.
For more information and the specific shipping costs, please refer to this list.