Revocation instruction
You may revoke your statement of contract within 14 days in text form (e.g. by letter, fax, or email) without giving any grounds, or – if you have received the goods before the period of notice has expired – also by returning the goods. The period of notice begins once we have received your declaration of revocation, but not before the goods have been received by the consignee (in the case of recurring deliveries of goods if the same kind, not before the first part delivery has been received) and also not before we have performed our duty to provide information in accordance with Article 246 Section 2 combined with Section 1 paragraph 1 and 2 of the Introductory Act to the German Civil Code (Einführungsgesetz zum Bürgerlichen Gesetzbuch, EGBGB) and our duties in accordance with Section 312g Paragraph 1 Sentence 1 of the German Civil Code (Bürgerliches Gesetzbuch, BGB) in combination with Article 246 Section 3 EGBGB. To keep to the period of notice, it is sufficient to send the revocation or the goods in time.
The revocation is to be addressed to:
DRAK-Aquaristik Dr. Andreas Kremser
Rosenstrasse 22
D-71101 Schoenaich
Fax: +49 (70 31) 77 63 54
Email: info@drak.de
Consequences of revocation
In the case of a valid revocation, goods and payments mutually received are to be returned and any performance received or emoluments taken (e.g. interest) to be compensated for. If you cannot return to us the goods and payments received or compensate for performance (e.g. for use and enjoyment) received or emoluments taken, or can only return or compensate for these in part or only in a deteriorated condition, you must compensate us accordingly for loss of value. You need only compensate us for deterioration of goods received or emoluments taken to the extent that the emoluments or the deterioration are caused by treating the goods in a manner that exceeds testing the quality and manner of function of the goods. “Testing the qualities and manner of function” is understood to cover the testing and trying out of the goods in question as would be possible and customary in a retail store.
Items shipped by parcel are to be returned at our risk. You are obliged to bear the regular costs of return shipment if the goods delivered correspond to the goods ordered and if the price of the goods returned does not exceed 40 euros or if, in the case of a higher price for the goods, you had not at the time of revocation rendered consideration or made a contractually agreed part payment. In all other cases, the return shipment is free of charge. Items that cannot be shipped by parcel are collected from your premises. All reimbursement obligations must be fulfilled within 30 days. The period of notice will begin for you with the dispatch of your declaration of revocation or of the goods, and for us with the receipt of these.
End of revocation instruction
There is no right to revocation:
- If the goods you have ordered serve your commercial or self-employed professional purposes.
- For goods made to customer specification or clearly customised for personal requirements.
- For goods that due to their properties are not suitable for return shipment or can decay quickly or whose use-by date has been exceeded.
- For deliveries of audio or video recordings or software if the seal of the data medium has been broken by the customer.
*Translated for our customers for information purposes. The valid version remains the original German text based on the official model.
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