Shipping

We use the carriers DPD and alternatively DHL for our dispatches. Dispatches via DPD are free of carriage costs within Germany. However for order values below 14.- €, a markup for small-volume purchases of 2.50 € has to be added.

If the delivery of one item takes longer, we reserve the right to dispatch a partial delivery within reasonable limits.

Shipping is possible to all countries listed below. The corresponding extra costs are listed there, too. There is no VAT added for deliveries to Non-EU-countries and there has to be payed duty additionally which is listed, too.
Customs duties thereby incurred and importation VAT of concerning countries are to be paid by the customer only.

Please note that all charges involving foreign bank transfers are to be paid by the customer. Foreign bank transfers without prior notice are also charged to the payee! Therefore most suitable are SEPA money transfers, fees thereby incurred are maximal to the amount of national fees.

The delivery dates and deadlines stated by us are non-binding, unless we issued an explicit written confirmation.
Please complain about visible damages in transit at the transport company immediately if possible, and contact us. You can find the options for contacting us in the imprint section.
Please be aware that failing to make a complaint or to contact us will have no effect on your guarantee rights. However, it will help us to make our own claim against the carrier.

Purchase surcharge for specially marked empty containers: 5.00 € (will be calculated only once, regardless of the quantity ordered).

Foreign shipping costs EU (DPD - incl. 19 % VAT):

DHL: Domestic shipping is via DHL to Packstationen (self-collection automat operated by Deutsche Post) available.
The shipping weight into some countries may not exceed 20 kg or even 15 kg. In such cases, the corresponding fields are blank in the table.

Shipping costs national and EU (DHL - incl. 19 % VAT):

Foreign shipping costs third countries
(DHL - free of VAT):

Legend:

AX:	Aaland Islands	AL:	Albania
DZ:	Algeria	AD:	Andorra
AM:	Armenia	AT:	Austria
AZ:	Azerbaijan	BY:	Belarus
BE:	Belgium	BA:	Bosnia and Herzegowina
BG:	Bulgaria	CA:	Canada
IC:	Canary Islands	XC:	Ceuta
HR:	Croatia	CY:	Cyprus
XN:	Cyprus (North)	CZ:	Czech Republic
DK:	Denmark	EG:	Egypt
EE:	Estonia	FO:	Faroe Islands
FI:	Finland	FR:	France
GE:	Georgia	DE:	Germany
GI:	Gibraltar	GR:	Greece
GL:	Greenland	HU:	Hungary
IS:	Iceland	IN:	India
IE:	Ireland	IL:	Israel
IT:	Italy	JO:	Jordan
KZ:	Kazakhstan	KR:	Korea, Republic of
LV:	Latvia	LB:	Lebanon
LI:	Liechtenstein	LT:	Lithuania
LU:	Luxembourg	MK:	Macedonia, The Former Yugoslav Republic of
MT:	Malta	XL:	Mellila
MD:	Moldova, Republic of	MC:	Monaco
ME:	Montenegro	MA:	Morocco
NA:	Namibia	NL:	Netherlands
NO:	Norway	PL:	Poland
PT:	Portugal	RS:	Republika Srbija
RO:	Romania	RU:	Russian Federation
SM:	San Marino	SK:	Slovakia (Slovak Republic)
SI:	Slovenia	ES:	Spain
SE:	Sweden	CH:	Switzerland
TN:	Tunisia	TR:	Turkey
UA:	Ukraine	GB:	United Kingdom
US:	United States	VA:	Vatican City State (Holy See)