News

Our suppliers' regular price increases for raw materials, chemicals, energy, packaging materials and cardboard boxes, together with increased transport costs in the dispatch services, have forced us to take an unpopular step. For the first time since 1.1.2007 (that is to say, for over 4 ½ years) we will be increasing the prices for our liquid products, i.e. all fertilisers and water conditioners in bottles and canisters. Other product groups may be affected by price increases at a later point in time. However, we will then as now give plenty of notice of the date of the increase.

This price increase will come into effect on the 12.9.2011. We do however guarantee that every order reaching us before that date will in all cases be delivered under the old terms and conditions.

In care4fish we have found a partner in the Netherlands who since the beginning of 2010 has taken over exclusive marketing and supply of retailers for us there (i.e. in the Netherlands and in the Flemish part of Belgium).

In the DRAK-Aquaristik webshop we place importance on guaranteed genuine customers’ opinions and with the shop certificate from eKomi we show that transparency, customer satisfaction and service quality are first and foremost for us.

With the independent customer ratings, which we cannot manipulate, we document our aim of continual improvement. The ratings therefore ultimately result in more service for our customers - before, during and of course after purchase.